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Sales Training - Quality Customers

The Nugget

  • Quality customers enhance relationships with suppliers and ensure sustainable revenue. By focusing on customers who will genuinely utilize the product, both suppliers and the sales teams benefit in the long run.

Make it stick

  • πŸš€ Quality customers mean better supplier relations; happy suppliers lead to more business.
  • πŸ’° Higher data package sales result in greater earnings for both suppliers and sales agents.
  • πŸ“‰ Avoid signing up low-commitment customers, as it could damage relationships and be costly.
  • πŸ”„ Ongoing revenue depends on retaining quality customers over time, translating to higher profits.

Key insights

Importance of Quality Customers

  1. Focusing on quality over quantity leads to sustainable relationships with suppliers.
  2. Higher internet packages should be sold to data-intensive households for an optimal experience and increased supplier profits.

Impact of Promotions

  1. Be cautious with promotional offers; signing up customers who won’t utilize the service is detrimental.
  2. Real customers using the product create a win-win situation for both suppliers and sales teams.

Ongoing Revenue Opportunities

  1. Quality customers lead to ongoing revenue, benefiting both the sales agent and the company.
  2. Developing a base of good customers is essential for future growth as a sales manager or dealer.

Key quotes

  • "The better customers we get, the better it is for our relationship with our suppliers."
  • "If we can sell bigger lines, our suppliers will make more money."
  • "It's better not to sign up customers who will only use our products temporarily."
  • "Ongoing revenue on quality customers means a little bit more money per customer."
  • "Building a solid customer base is crucial for maximizing earnings as a sales agent."
This summary contains AI-generated information and may have important inaccuracies or omissions.